Privacy Policy

Security and Disclosure

Basis Capital Markets UK Limited (“Basis”) respects each individual’s right to privacy. We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client by providing you with security. The provisions of this notice apply to former clients, current clients, and applicants.

Under the terms of the Data Protection Act, you are entitled to a copy of the personal data held by us on payment of a fee to cover the cost of locating, retrieving, reviewing and copying any material requested.
 

PERSONAL INFORMATION

When you apply for or maintain a live account with Basis, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service. Such information may include:

  • Application information: Information you provide to us on applications and other forms, such as your name, address, birth date, Government Issued Identification , occupation, assets, and income
  • Transaction information: Information about your transactions with us and with our affiliates as well as information about our communications with you. Examples include your account balances, trading activity, your inquiries, and our responses;
  • Verification information: Information necessary to verify your identity, such as a passport or drivers licence. Examples also include background information about you we receive from public records or from other entities not affiliated with Basis. UK Money Laundering Regulations require us to collect information and take actions necessary to verify your identity.

 

SECURITY

Basis uses Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone other than Basis while it is being transmitted to us. We work hard to ensure that our Web sites are secure and that they meet industry standards. We also use other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorised access to systems and data.

 

COOKIES

Cookies are small files containing information that a Web site uses to track its visitors. In order to collect the anonymous data described in the preceding paragraph, we may use cookie technology on our website.
A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. Cookies do not damage your computer.
You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through our website may not function properly if your cookies are disabled.
We use three types of cookies on our website:
 
Strictly necessary cookies

  • These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser.

    • Performance cookies

  • These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.

    • Social Media cookies

  • These cookies allow you to connect with social media so that you can share what you have been doing with your connections on social media websites.

We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.
We may perform IP lookups to determine which domain you are coming from (i.e. aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

 
Consent

To comply with current legislation, we need to ask for your consent to set the performance and social media cookies described above. When you arrive on our website, a banner appears asking for your consent to place these cookies on your device. By continuing to use our website or by clicking ‘Continue’, we assume that you consent to cookies being placed on your device. If you do not agree, please leave our website. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings.

 

 

SHARING INFORMATION WITH AFFILIATES

We may share personal information described above with our affiliates for business purposes, such as, but not limited to, servicing customer accounts and informing customers about new products and services, or to aid in the trading activity of the company, its affiliates, or employees, and as permitted by applicable law. Our affiliates may include companies controlled or owned by us as well as companies that have an ownership interest in our company. The information we share with affiliates may include any of the information described above, such as your name, address, trading and account information. Our affiliates maintain the privacy of your information to the same extent Basis does in accordance with this Policy.

 
SHARING INFORMATION WITH THIRD PARTIES

Basis does not disclose your personal information to third parties, except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with Basis, including those that provide professional, legal, or accounting advice to Basis. Non-affiliated companies that assist Basis in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that Basis dictates.

In order to provide you with the information or services which you have requested, your personal information may occasionally be transferred or shared with third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your personal information in order to support our information technology or to handle mailings on our behalf.

We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of our other similar products which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the “unsubscribe” procedure set out above.

We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our flotation on a stock exchange, sale, merger, reorganisation, dissolution, disposal of all or part of our assets or similar event. We will inform you of any such transfer or disclosure as required by law.

Where you have consented, we may share your personal information with other companies whose products and services may be of interest to you.

We want you to know that Basis will not sell your personal information.

 

LINKS TO OTHER WEBSITES

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any personal information about yourself.

 

REGULATORY DISCLOSURE

Under limited circumstances, Basis may disclose your personal information to third parties as permitted by, or to comply with, applicable laws and regulations. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose, unless we describe how such information will be used at the time you disclose it to us or we obtain your permission.

UnSubscribing

If you no longer wish to receive e-mails from Basis and want to be removed from our electronic mailing list, please e-mail us at the address given below with “Email Unsubscribe” in the subject heading: mailto: support@basiscap.com
If you choose to unsubscribe from our mailing lists, we will hold your contact details on file marked so that we do not contact you again. This is so that we do not contact you if your details are subsequently provided to us by a third party.

 

OPTING OUT

You are not required to supply any of the personal information that we may request; however, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.

If you do not wish to have your personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via email at compliance@basiscap.com
 

or send your request to:

Basis Capital Markets UK Limited.
Attention: Compliance
35 New Bridge Street
London EC4V 6BW
United Kingdom

INFORMATION ABOUT THE UK DATA CONTROLLER

For the purpose of the Data Protection Act 1998 (the Act), the data controller Basis Capital Markets UK Limited 35 New Bridge Street, London EC4V6BW

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. We welcome comments about this privacy policy. If you have any questions about this privacy policy or any part of our service, you may contact us by e-mail to support@basiscap.com. Please check back frequently to see any updates or changes to our privacy policy.